Tell us what's going on and we'll have everything we need before we even connect.
⚠️ Heads up — this type of issue sometimes requires hands-on help that we can't provide remotely. We can try to guide you over the phone, but a physical visit may be needed. You're welcome to continue, or choose Tech to My Location if in-person help works better for you.
⚠️ Depending on your issue, we may not be able to help you remotely. Continue and describe the problem — we'll let you know if an in-person visit would work better.